Imagine managing performance evaluations for over 10,000 employees by hand. Tedious, right? This was a reality for Emirates Flight Catering (EKFC)—the team behind the gourmet meals served on flights by Emirates, Qantas, and other global airlines. With the most extensive catering facility in the world, producing 225,000 meals daily, the pressure to streamline operations was immense.
Enter Accienta. With Smartsheet’s innovative platform, Accienta transformed EKFC’s cumbersome manual evaluation process into an automated, sleek, and efficient system. What was once a mountain of paperwork became a few simple clicks—transforming HR management into a breeze.
Jigna sums it up best:
“The journey with Smartsheet has been incredible. It’s our go-to tool for every major task now. Performance management has never been this easy or reliable.”
From Chaos to Precision in a Few Clicks
EKFC knew they needed a change. Manually filling out performance reviews and tracking employee contributions was like juggling flaming torches. As Jigna Hemant Gohil, HR Business Partner at EKFC, puts it:
“We transitioned from paper forms to spreadsheets, but even that became overwhelming. We needed a smarter way to work.”
And that’s precisely what they got. With Accienta’s custom Smartsheet solution, EKFC automated their performance management, revolutionizing how assessments were conducted—no more missed reviews. No more time wasted tracking down paperwork. Just seamless, precise management.
Imagine this:
- Does a manager notice a pending evaluation? Done in one click.
- An outstanding task? Automatically flagged.
- Need to generate alerts or assign jobs? Done with ease.
The result? This year, EKFC hit 98% of its performance assessment targets, thanks to the power of automation!
Efficiency That Elevates Everything
Accienta didn’t just deliver a solution—they delivered efficiency, accuracy, and transparency. By utilizing Smartsheet’s Dynamic View, DataMesh, and Data Shuttle, Accienta ensured that EKFC’s employee data was mapped, updated, and accessible at all times. KPIs became crystal clear, and the process became as smooth as the premium meals EKFC prepares.
With real-time dashboards and seamless collaboration, the HR team could oversee the entire evaluation process, while employees could effortlessly access their performance scores—no hassle, no confusion, just clarity.
In the words of Khider Mohamed, another HR Business Partner at EKFC:
“With Smartsheet, we collect data faster, and managers don’t need to intervene constantly. It’s a game-changer for us.”
Results That Soar
Let’s talk impact:
- 98% of assessments completed—a number that seemed impossible before.
- Faster, more accurate evaluations—managers can now approve scores and keep things moving.
- Less manual intervention, more strategic focus—EKFC’s team can now concentrate on growth, not paperwork.
Accienta didn’t just help EKFC solve a problem; they empowered them to work smarter, faster, and with greater accuracy. The cherry on top? EKFC has a transparent, automated system that scales effortlessly with their global operations.
A High-Flying Partnership
EKFC’s HR and technical teams couldn’t be more thrilled with the transformation. The process that once drained their time and resources is now a well-oiled machine, all thanks to Accienta and Smartsheet.
With Accienta and Smartsheet, Emirates Flight Catering is soaring higher than ever, proving that when you streamline your operations, the sky is truly the limit.
